About Oracle Digital Marketing
Oracle Digital has been providing Digital Marketing & WordPress Web Development in Perth since 2007
Longevity of businesses in the digital marketing industry is a strong pointer to the quality of service that a company provides. At Oracle Digital we believe it is the quality of our services and our commitment to our clients that sets us apart;-
- Extensive range of complimentary digital marketing services.
- Research based approach which places data acquisition and analysis in a position of importance both before development commences and following deployment of your website or advertising campaign.
- Customer first approach ensuring you always get a prompt response to your questions, suggestions and support tickets.
- Local, Perth based development and support means that you are always dealing directly with the people who do the work.
- We have many years of experience in digital marketing and there is little that we have not come across in past projects.
- We are very experienced in what we do and we take every effort to understand your businesses and your customers before we commence any project.
- At Oracle Digital we tell you the truth! If we cannot help you then we will tell you up front. If your money is better spent in offline marketing then we will tell you.
Frequently Asked Questions
Frequently asked questions
Looking for clarification? Browse our FAQ’s or contact us directly and we’ll sort you out.
Pricing and payments
Do you offer staged payments for new websites?
Yes. Commonly we will request a certain percentage up front dependent upon the size of your project. Progress payments will then be scheduled based upon agreed checkpoints with the final payment being required prior to the website going live.
Do you offer different priced WordPress Managed Hosting plans?
Yes. We offer 3 types of plans. The lowest priced option includes premium hosting, twice-monthly WordPress, theme and plugin updates, performance monitoring, uptime monitoring, offsite backups, virus protection & remediation and bug fixes. Higher priced options include various hours of developer time to make changes and add new content to your website for you.
Will I get a discount on my Managed WordPress Hosting plan if I use my own web host?
The reason we offer hosting is to deliver an exceptional level of reliability and performance for your WordPress website. If you decide to self host your website then obviously we cannot fully control either metric. Our pricing for third party managed web hosting is very much dependent upon the web host you are using, the strength of their services and the responsiveness of their support team.
Can I pay for my Managed WordPress Hosting monthly?
Yes. You can pay for your Managed WordPress Hosting monthly in advance.
Do you pay for subscriptions to Premium WordPress plugins as part of your Managed WordPress Hosting plan?
We will pay for a limited number of Premium WordPress plugins that are on our approved list. This list includes Gravity Forms, Kadence Blocks Pro, Admin & Site Enhancements Pro, Toolset Custom Fields and WPCodebox. Customers who subscribe to some of our other products (in addition to our Managed WordPress hosting service) may benefit from Oracle Digital paying for additional premium WordPress plugins on an ‘as required’ basis.
About Oracle Digital
How long has Oracle Digital been in business?
Oracle Digital has been in business since 2007. We were early adopters of WordPress and have been active in digital marketing since our incorporation
Does Oracle Digital use off shore resources to develop websites or provide local support?
No. All work performed by Oracle Digital (unless otherwise notified) is carried out by our expert team here in Australia. This increases the accuracy and timeliness of our deliverables whilst helping to minimise any miscommunication.
Who do I get to deal with at Oracle Digital?
At Oracle Digital you can deal with the owners of the business. We passionately care about the responsiveness of our business and our availability to our clients.
I don’t have an SEO / Google Ads / Facebook Ads etc plan but I have questions about one of these. Can I ask Oracle Digital to offer an opinion?
Yes. We are happy to provide you with the benefit of our experience in any of the areas we service. If we do not feel comfortable or sufficiently knowledgeable in answering your questions then we will say so.
I have been burnt in the past by non-responsive web support companies. Why are you guys any different?
At Oracle Digital we attempt to answer every support query within the first hour during our business hours. Even if the answer is that we cannot help because it is not a problem that is related to the services we are contracted to provide for you then we will provide feedback as to who you can contact and the sort of questions you might want to ask them. Often we will provide you with evidence that you can forward to this supplier to help you with your request.
At Oracle Digital responsiveness is top of our list. We understand that when you send through changes then you would like them done as soon as possible. When you have questions you would like a timely answer even if the question may not be 100% related to the services that you purchase from us. We always try to help wherever we can or to provide you with quality feedback where we cannot.
What Our Customers Are Saying
We have been with Oracle Digital for many years and over that time we have come to rely on them for not only excellent and fast service, however, accurate and friendly advice on many areas associated with the marketing of our business.